Title: Oxylittle Support
URL: https://novarch.lol/oxylittle/support
Description: Get support for Oxylittle, including help with Apple Health permissions, oxygen and heart rate logs, hydration targets, lab results, treatments, Oxy, and account or privacy questions.
Publisher: Novarch LLC (https://novarch.lol)

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A little help, when you need it

# Oxylittle Support

Need help with your oxygen logs, health context, or Oxy?

## Talk to the Novarch team

Contact us about app issues, general feedback, and feature requests. For account or privacy questions, we can help you understand your options.

[yohannesakhaile@novarch.lol](mailto:yohannesakhaile@novarch.lol)

[Contact Support](mailto:yohannesakhaile@novarch.lol?subject=Oxylittle%20Support%20Request)

For an app issue, include your app version, iOS version, and what happened. Share only what is needed; remove private health information from screenshots.

Common help topics

## Let’s get you unstuck.

- **Apple Health permissions** Help with permission choices and health readings that do not appear.
- **SpO2 and heart rate** Questions about adding or reviewing readings in your personal log.
- **Your daily context** Help adding hydration, treatments, lab results, and journal notes.
- **Oxy and Gemini summaries** Questions about chat, summaries, and the context you share.
- **Reminders** Help with your reminder preferences and notification permissions.
- **Corrections and deletion** Help correcting records, deleting data, or making a privacy request.

Frequently asked

## A few helpful answers.

**Is Oxylittle medical advice?**

No. Oxylittle is a personal health log. Oxy’s AI responses may be incomplete or incorrect. Use your records to share context with your care team, and speak with a qualified professional about health decisions.

**Why does Apple Health data not appear?**

Check that Oxylittle has permission to read the relevant data in Apple Health or iOS Settings. Also check that the readings are present in Apple Health. Available data depends on your device, its supported features, and the permissions you choose.

**Can I use Oxylittle in an emergency?**

No. Oxylittle does not provide emergency alerts or a response service. In an emergency, contact your local emergency services immediately.

**How do I request deletion or privacy help?**

Email [yohannesakhaile@novarch.lol](mailto:yohannesakhaile@novarch.lol?subject=Oxylittle%20Privacy%20Request) with your request. You do not need to include your health records to start a conversation. See the [Privacy Policy](https://novarch.lol/oxylittle/privacy) for more about data and your choices.

**Why am I not getting reminders?**

Check your reminder preferences in Oxylittle and notification permissions in iOS Settings. Focus modes and notification settings can affect when reminders appear. Reminders are for personal routines, not urgent health events.

**Can Oxylittle measure my oxygen or heart rate?**

Oxylittle helps you log readings and review authorized Apple Health context. The app itself does not measure blood oxygen or heart rate.

Oxylittle is for personal tracking and awareness. It is not a medical device and is not intended for emergencies.

It does not replace professional medical care.